Remote - Entry Level CSR
We are looking for a motivated, people-focused professional to join a well-established supplemental benefits organization that has supported families for more than 60 years.
As our team continues to grow across North America, we are seeking individuals who communicate well, enjoy helping others, and are interested in building a long-term career in a supportive remote environment.
About the Role
In this position, you will work directly with clients to provide information about available products, services, and coverage options. You will answer questions, review client needs, and help ensure each person receives clear and accurate guidance.
You will also stay informed on current programs and updates so you can provide reliable support and identify options that may better fit a client’s needs.
Responsibilities
Assist clients with questions about products, services, and coverage
Provide clear, accurate, and professional information
Build positive relationships through strong communication and follow-up
Review client needs and help identify suitable options
Stay current on company programs, services, and product updates
Maintain organized records and complete required documentation
Participate in ongoing training and development
Qualifications
Customer service, sales, or client-facing experience is helpful but not required
Strong written and verbal communication skills
Comfortable building rapport with clients
Organized, dependable, and able to manage multiple priorities
Self-motivated with a positive and professional attitude
Able to work independently while contributing to a team environment
Who We’re Looking For
The ideal candidate is coachable, confident, and motivated to grow. You should be comfortable speaking with clients, learning new systems, and maintaining professionalism in a fast-paced remote environment.
What We Offer
Fully remote work environment
Hands-on training and ongoing support
Weekly compensation
Performance-based bonus opportunities
Residual income potential
Flexible scheduling
Company-sponsored travel incentives
Recognition programs
Career growth and leadership development opportunities
If you are looking for a remote career where you can develop professionally, help clients, and grow within a supportive organization, we encourage you to apply today.