Customer Service Rep (Work From Home)
Join a Growing Team
We’re expanding and looking for motivated individuals who enjoy helping others and delivering exceptional service. Our organization has proudly supported working families with supplemental programs for over 65 years, and due to growth in new territories, we’re adding driven team members to meet rising demand.
Role Overview
In this position, you’ll work directly with clients to provide clear information about available benefits and answer questions related to their coverage. You’ll stay up to date on program details and assist individuals in reviewing their options to ensure they understand the value and features of their plans.
Key Responsibilities
Provide accurate information about products and services
Address client questions regarding coverage and benefits
Maintain up-to-date knowledge of company offerings
Review existing plans to help clients explore practical solutions
Deliver professional and timely follow-up support
Ideal Background
Experience in customer service, sales, or client-facing roles is preferred
Strong interpersonal skills and the ability to build trust
Organized and capable of managing multiple tasks
Positive attitude and professional approach
Strong written and verbal communication skills
What We Value
Self-motivated individuals with a growth mindset
Team-oriented professionals who perform well in dynamic environments
Clear, confident communicators
What You Can Expect
Structured training and ongoing support
Weekly pay
Performance bonuses
Residual earning potential
Company-sponsored travel incentives
100% remote work opportunity