CSR - Work From Home
American Income Life is a well-established international benefits organization serving working families across the United States, Canada, and New Zealand, with a dedicated subsidiary in New York. For more than 65 years, we’ve partnered with unions, associations, and member groups to provide life, accident, and supplemental health coverage.
Due to continued growth, we’re expanding our remote team and looking for individuals who enjoy helping people and communicating clearly in a professional setting.
What You’ll Do
Support members with benefit enrollment and eligibility
Handle incoming calls and respond to member inquiries
Explain personalized benefit options using a guided system
Assist with coverage requests while representing the client’s best interests
Stay up to date on products, programs, and services through ongoing training
What We’re Looking For
Strong communication and customer service skills
Reliable, organized, and comfortable working remotely
Experience in customer service or call-based roles is a plus, not a requirement
Willingness to learn — full training provided
What We Offer
100% remote work
Paid training
Competitive earning potential
Career advancement opportunities
Full benefits after 90 days
A culture that supports work-life balance
Apply today to learn more about the role, the training provided, and how you can grow with a stable, expanding organization.