Customer Care Associate – Work From Home
If you thrive in a people-centered environment and enjoy helping others understand the benefits available to them, this could be the perfect fit. We’re expanding and looking for motivated individuals to join one of the most established supplemental benefits organizations in the country—trusted for more than 65 years and rapidly growing across multiple regions.
What You’ll Be Responsible For
Serving as a trusted point of contact for clients, clearly explaining benefits and available programs
Answering coverage-related questions with confidence and professionalism
Staying up to date on new and evolving benefit options
Reviewing current plans to help members make informed, cost-effective decisions
Building and maintaining strong client relationships through consistent, high-quality support
What Makes You a Strong Candidate
Experience in customer service, sales, or similar roles (helpful but not required)
Ability to build rapport and create trust quickly
Strong organizational skills and the ability to manage multiple priorities
A positive, professional attitude
Excellent written and verbal communication skills
Who Excels in This Role
Motivated, growth-minded individuals
Team players who perform well under pressure
Strong communicators who lead with professionalism and integrity
Self-starters with an entrepreneurial approach to their career
What We Offer
Hands-on, step-by-step training with full leadership support
Weekly pay plus performance-based bonuses
Residual income opportunities
Company-sponsored trips for top performers
Remote work flexibility
Clear growth pathways and long-term career development
If you’re ready to build a meaningful career with a company that invests in its people, this role is a great place to start.